Resources

The Future of ITSM is Agile

Dec 16, 2020

ITSM is becoming more agile. Get your copy of this ebook authored by experts at Atlassian and AXELOS to help jumpstart your agile journey.

ITSM: Accelerating Your Business & Empowering Teams

Dec 03, 2020

Atlassian defines ITSM as “how teams manage the end-to-end delivery of IT services to customers.” Let's tour its importance in today's tech-driven world.

Top 3 Points on ITSM vs. ITIL

Aug 20, 2020

ITSM and ITIL are both considered segments within the IT service management industry, but the differences and importance lie deeper than the surface level.

What's the ROI on Jira Service Desk?

Dec 11, 2019

The days of costly, legacy ITSM tools that are heavy and rigid are over. In today’s world of high customer expectations and always-on services, IT teams need a modern ITSM solution to deliver end-to-e