Get an exclusive look at how mid-market teams today are stepping up their supplier operations by applying service management principles with industry experts Misty Ontiveros and Jonathan Korth.
You’ll see firsthand how mid-market firms like yours can rethink supplier engagement as an integrated, trackable, and scalable service layer that drives speed, visibility, and resilience across the supply chain with Supplier Service Management (SSM).
In this webinar, you’ll see:
- Why supplier operations, not sourcing, are now the bottleneck to agility.
- The hidden cost of managing supplier interactions through fragmented channels.
- How service management principles (requests, SLAs, knowledge, automation) reshape supplier operations.
- What Supplier Service Management looks like in action — illustrated with real-world workflows in Jira Service Management.
- A practical roadmap to assess your organization’s SSM maturity and take the first step.
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