What's the ROI on Jira Service Desk?


The days of costly, legacy ITSM tools that are heavy and rigid are over. In today’s world of high customer expectations and always-on services, IT teams need a modern ITSM solution to deliver end-to-end services faster―and with agility.

Read this Forrester Consulting report to learn how Atlassian customers transformed their approach to ITSM using Jira Service Desk and drove the following results:

  • Gained 246% return on investment
  • Improved service agent productivity
    by 61%
  • Saved $800K by retiring legacy ITSM tools