Learn, Grow, and Enable Teams to Leverage Atlassian Tools Atlassian Training

A strong working knowledge of Atlassian tools like Jira, Confluence, Jira Service Management (JSM), and Jira Work Management (JWM) is crucial for teams to manage projects efficiently, collaborate effectively, and deliver outstanding results. Whether you're new to Atlassian products or looking to deepen your expertise, our training programs are designed to equip you and your team with the knowledge and skills needed to leverage these powerful tools to their fullest potential.

From Standard Users to Admins and Agents, our instructor-led courses cover all you need to know to take full advantage of your Atlassian investment and drive project success.

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Overview of the Courses

Standard

Enhanced

Jira Basics

Dive into the fundamentals of Jira, learning how to navigate, manage tasks, and streamline your project workflows as a User.

Confluence Basics

Explore how to use Confluence for effective team collaboration, document management, and knowledge sharing as a User.

Jira Admin Basics

Get equipped with the essential skills to configure Jira settings, manage user permissions, and maintain a smooth operation.

Confluence Admin Basics

Discover how to configure Confluence for enhanced team collaboration, efficient document management, and seamless knowledge sharing as an Admin.

JSM Basics

Understand the basics of Jira Service Management and how to use it for efficient service desk and customer support management as a User.

JSM Agent Basics

Learn the administrative ropes of JSM, from setting up service projects to customizing request workflows as an Agent.

JWM for Teams

Discover how to use Jira Work Management to optimize your business team's project management processes as a User.

Custom Tune-Ups

Tailor a training session to your team's specific needs, focusing on your unique challenges and objectives as they relate to Atlassian products and Marketplace Apps.

Benefits Include

Better Tool Retention and Adoption

Drive higher tool retention and adoption across your organization, ensuring team members feel confident and proficient in their use, leading to sustained engagement and utilization.

Enhanced Productivity

Empower your team with the knowledge to use Atlassian tools effectively, streamlining workflows and boosting productivity.

Improved Collaboration

Foster better teamwork and communication by utilizing Confluence and Jira to their full collaborative potential.

Customized Skill Development

Address your team's specific needs with customized training, ensuring they gain relevant skills that directly impact your projects.

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What’s Included

Training will help with better tool adoption and employee skill development. Our instructor-led engagements include:

Comprehensive Course Materials

Each participant receives course materials, including user guides and step-by-step instructions tailored for each class. These resources are designed to not only support the learning experience during the course but also serve as a valuable reference tool for applying new skills in day-to-day operations.

Hands-On Exercises

To reinforce learning and ensure practical application, our courses include a variety of hands-on exercises. These activities simulate real-world scenarios, allowing participants to apply what they've learned in a controlled environment. This approach helps solidify understanding and boosts confidence in using Atlassian tools effectively within their workflows.

Certification of Completion

Upon successfully completing a course, each participant is awarded a certificate of completion. This certification acknowledges their commitment to professional development and mastery of new skills. It serves as a tangible recognition of their effort and expertise, which can be added to their professional portfolio.

Ongoing Support

Recognizing that learning is an ongoing journey, we provide participants with post-training support for 60 days. This includes access to our trainers for follow-up questions. Our goal is to ensure participants have the support they need to continue growing their skills and maximizing the value of their Atlassian tools long after the training ends.

How it Works

Our trainers will work with your team to ensure alignment so you can focus on delivering your best and most meaningful work. The process typically looks like this:

Confirmation and Customization

We start by confirming your objectives with Atlassian tools to customize the training content, ensuring it meets your specific needs and challenges.

Scheduling and Communication

We provide highly flexible scheduling to align with your team's calendar, ensuring the training session occurs at a time that's most convenient for you. This includes coordinating a date with participants, sending out agendas, and sending out an invite for training event.

Engaging Training Sessions

Our training sessions are led by expert instructors who bring a wealth of experience and insights. The interactive format encourages participation, questions, and discussion, making learning dynamic and engaging. All courses are conducted virtually.

Continuous Learning and Support

After the course, participants have access to ongoing resources and support from our team. This ensures they can keep building on their training, stay updated on best practices, and overcome any challenges they encounter as they apply their new skills.