Gaining Visibility Beyond What You Already Know Insights

Navigating the complexities of your Atlassian suite can be challenging, especially if you're uncertain about where to begin. The path to effectively leverage these tools is rarely linear. That's where our Insights engagement steps in—to shed light on the road ahead. We aim to do more than just scratch the surface of known issues; we delve deeper to identify underlying challenges, crafting strategies that propel you forward.

From migrations and implementations to consolidations, the challenges we face are often visible. But it's the hidden, more complex issues that our teams of experts will uncover. Whether you've inherited a mess or are seeking to enhance your current configuration, our customized guidance is designed to navigate through both the apparent and the obscure. Our goal is to help you leverage the full power of your Atlassian tools, ensuring you're equipped to meet and exceed your objectives.

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E7 found the right solutions and made it happen.

Sr. Manager

Benefits Include

Clarity and Direction

Provides a clear direction to navigate the complexities of your Atlassian suite, starting from where you are now.

Deep-Dive Insights

Goes beyond surface-level problems to uncover and address deep-rooted challenges with strategic solutions.

Expert Guidance

Offers expert advice for all scenarios, from migrations to implementations to consolidations.

Maximized Tool Utilization

Ensures you fully leverage your Atlassian tools to meet and surpass your business objectives.

Topics for Insights

Our Insight Packages are designed to address a comprehensive range of needs, ensuring your organization achieves optimal efficiency and effectiveness with Atlassian tools. Each item listed below represents the various Insight engagements:

Features Overview

Cloud Migration

Seamlessly transition your operations to the cloud, enhancing flexibility, scalability, and security with our expert guidance.

Platform Migration

Navigate the complexities of moving to the Atlassian platform with precision, ensuring data integrity and minimal disruption.

Confluence Optimization

Combat content entropy and maintain a high-performing Confluence environment with our targeted engagement. We assess and restructure your Confluence space to ensure content relevance, foster user engagement, enhance collaboration, and keep things organized.

ITSM Maturity

Elevate your IT Service Management (ITSM) capabilities, advancing through maturity levels with targeted improvements in processes, tools, and strategies to enhance service delivery and support.

Request Management

Streamline request handling processes to improve response times and customer satisfaction, leveraging best practices in workflow configuration.

Incident Management

Enhance your ability to quickly and effectively resolve incidents, minimizing impact on your operations with optimized incident management protocols.

Asset Management

Gain perspective on how your assets are being used and ensure they are up-to-date and optimized for your team. Identify ways to properly maintain your assets and identify ways to save time and money.

Knowledge Management

Make sure you have a process of defining, structuring, and retaining this information within your organization with knowledge management.

Change Management

Don’t allow these changes to disrupt your IT services for longer than it needs to. Making changes to your system is critical for business growth. Ensure you have the right procedures in place for an efficient and seamless transition to new IT infrastructure.

Problem Management

Prevent incidents become a recurring theme. Identify and understand the root cause of your incidents and fix them properly with problem management.

User Management and Permissions

Ensure secure and efficient access control by fine-tuning user management and permissions, aligning with your organizational structure and compliance requirements.

Through our Insight Packages, we provide targeted solutions that empower your team to leverage the Atlassian suite to its fullest potential, driving productivity and innovation.

How it Works

Our experts will work with your team to ensure alignment so you can focus on delivering your best and most meaningful work. The process typically looks like this:

Preliminary Assessment

Our initial step involves collecting some information upfront about your Atlassian suite. This helps our team come prepared with a better understanding of what products are being used and a general understanding of the current setup.


In these collaborative workshops, our teams work together to begin the process of uncovering the details. Through a series of collaborative sessions led by our Atlassian experts, we work to uncover specifics as they relate to the Insight topic, scorecard ratings, a clear picture of current state, and opportunities that are not being fully realized.


This step is about turning what we've learned into practical, easy-to-understand reports. These reports aim to present a clear view of your current situation and outline the next steps, offering recommendations specifically tailored to meet your needs and objectives as they relate to the Insight Topic. Our focus is on providing straightforward clarity and guidance.


The culmination of our process is the presentation of our findings and recommendations to your organization. This critical step not only aims to paint the picture of where you are today, but also set the vision for ongoing improvement and optimization. Together, we establish a clear and actionable roadmap.

Elevate Your Atlassian Experience with Us

E7’s Insights engagement is more than just an audit; it’s a partnership designed to create clarity and unlock the full potential of your Atlassian tools. Through this engagement, you will see where you are today and where we need to go with strategies necessary to move forward. Contact us for more information.

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