Features Overview
Standard
Enhanced
License Management Assessment
Actionable recommendations and opportunities to make license management for your Atlassian products more cost-effective and efficient.
Co-Termed Licenses
Let's simplify the payment process and make sure all the subscriptions have the same start and expiration date.
Advocacy
We'll work with Atlassian directly on your behalf to ensure you get the most out of your Atlassian products and services.
License Purchasing
When it comes time to pay for your monthly or annual subscriptions, we'll take care of it and send you an invoice.
Payments On Terms
We'll put some space between the time you buy and the time you pay with our payment terms.
New Orders And Renewal Process
Whether it's the first purchase or time for renewal, we'll guide you through the process to ensure a solid experience.
Atlassian Support (Basic)
We'll provide links to lots of helpful resources including documentation, system status (Atlassian Cloud), community answers, and Atlassian's issue management queue.
E7 Support Services
Need a bit more live expertise? We'll provide access to E7's Service Desk and on-call support after we go live.
Utilization Reports
We'll review and provide our quarterly utilization reports and recommendations associated with your products and users.
Process & Tools Assessment
A yearly, basic review of your Atlassian Products and Apps and how they are being used.
Observations & Recommendations
Based upon the yearly assessment, actionable recommendations for your Atlassian products, Marketplace Apps, and processes.
Support Services
Atlassian offers additional support models as well. We'll help you select and acquire the support package that aligns with your products and business needs.