Articles
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Exploring the Importance of Digital Transformation
Apr 23, 2024Discover the meaning of digital transformation and how it revolutionizes businesses through the integration of new technologies and processes.
Guidance and Education -
Save Time and Improve Efficiencies with Service Management Automations
Jan 24, 2024JSM can greatly improve your team’s response to incidents and outages. Custom automation elevates this response and customer interaction even further.
Service Management -
The State of Cloud: The Final Countdown: Transcript
Dec 26, 2023In this webinar transcript we discuss the benefits of migrating to the Cloud, the implications if you do or do not, common blockers, and recommendations.
Guidance and Education -
Ensuring HIPAA Compliance in Atlassian Server-to-Cloud Migrations
Dec 07, 2023In this comprehensive guide, we will explore the process of migrating from server to cloud while maintaining HIPAA compliance in Atlassian products.
Guidance and Education -
How to Maximize ITSM Incident Management with Jira Service Management
Dec 05, 2023Discover how JSM empowers Incident Management teams with swift agent response, effective collaboration, and efficient incident resolution.
Service Management -
Migrating to Atlassian Cloud: Success Stories and Strategies
Nov 28, 2023This article explores three organizations that successfully completed an Atlassian Server to Cloud migration with E7 Solutions.
Guidance and Education -
Seamless Problem Management with Jira Service Management
Nov 14, 2023How JSM agents can seamlessly begin problem management with post-incident reviews and problem ticket investigations right from a recently closed incident.
Service Management -
Webinar On-Demand: The State of Cloud
Nov 08, 2023In this webinar, we will discuss the ramifications if you stay on Atlassian Server, and we'll discuss the main blockers for not going to cloud and what Atlassian is doing about it. Register now!
Guidance and Education -
How to Escalate Incidents With Speed in Jira Service Management
Nov 01, 2023This entry covers how to escalate incidents with JSM-embedded features built into every incident to instantly escalate in a number of ways
Service Management