During this webinar, we will:

  • Share a brief summary of the event

  • Review key takeaways from the event

  • Discuss next steps on how your organization can begin building
    or improving their ITSM strategies

Featured Presenters

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Edmond Delude

CEO / Founder

Edmond is the CEO and founder of E7 Solutions, which he launched in 2008. He brings a diverse background that includes business strategy, technology consulting, process optimization, client success, and product management with experience in highly technical, fast-paced, enterprise environments.

Edmond honors his creative instincts and his passion for building world-class teams, enabling clients for success, and driving continuous improvement throughout all aspects of E7.

Outside of E7, Edmond is also a board member of EO Detroit where he is the current Learning Chair.

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Rob Schaffer

Principal, Global ITSM Channel Development

Rob Schaffer is the Principal on Atlassian’s Global ITSM Channel Development team. He is an experienced channel and sales leadership professional with a focus on IT service management & security. He and his team are currently working on product development, as well as building ITSM innovation teams and growing the Enterprise sales team.