Resources

Expanding ITSM to ESM via the Cloud

Oct 07, 2022

Explore ITSM and gain a better understanding of the digital shift from ITSM to ESM.

Should ESM Follow ITIL Processes?

Oct 07, 2022

Read about ITIL 4’s specifics and how it applies to ESM. Discover if ESM can adopt ITIL processes and if it’s more beneficial than today's ITSM framework.

Starting a Digital Transformation with ESM

Oct 04, 2022

Gain a strong understanding of Enterprise Service Management (ESM) and its role in driving digital transformation.

Forrester recognizes Atlassian for ESM

Mar 29, 2019

Atlassian is proud to be named a strong performer and the highest ranked vendor in the strategy category in The Forrester WaveTM: Enterprise Service Management Report, Q3 2018 which covered 28 criteri