Case Study

Atlassian Cloud Migration A Law Firm Success Story

Law Firm


The client needed to find a reliable partner with expertise to assist in migrating to Atlassian Cloud.


Time constraints related to the end-of-life (EOL) of Server posed a significant challenge for the client.


With E7’s help, all of the clients' tools were migrated successfully within the specified time constraints.


Law Firm

Atlassian Products

Jira Service Management


Jira Software



Apps Used


Automation for Jira

Table of Contents


A testament to excellence and longevity, our client, a prestigious New York Law Firm, has been at the forefront of legal representation for over 150 years. Their unwavering commitment to the craft of advocacy shines through in their dedication to serving individuals and corporations with unparalleled excellence. The firm's rich history is a reflection of their enduring legacy of providing exceptional legal services tailored to meet the diverse needs of their clients. With a steadfast focus on delivering top-tier representation, they have earned a reputation as leaders in the legal industry, setting the standard for quality service and expertise.

Infrastructure Challenge and Migration Journey

Our client faced a significant challenge with their internal software infrastructure. Having implemented Jira, Jira Service Management, and Confluence server products in-house, they realized that their system was not efficiently meeting their evolving needs. As newcomers to Atlassian, they saw areas for improvement. With a desire for enhanced performance and responsiveness, and the server's end-of-life approaching, they sought a partner to facilitate a smooth migration to Atlassian Cloud, encompassing Jira cloud migration, Confluence cloud migration, Jira Service Management cloud migration and a comprehensive server-to-cloud migration strategy.

The Atlassian Cloud Migration Journey

Enter E7, the trusted guide for our client's Atlassian Cloud migration journey. With our expertise and experience, we understood the intricacies of migrating data and critical software components within Jira Software, Jira Service Management, Confluence, Eazy BI, Automation for Jira, and integration with Microsoft Teams. We began by conducting a comprehensive assessment of our client's existing system, identifying potential challenges and opportunities for improvement, thereby laying the groundwork for a successful migration program to Atlassian Cloud.

Cloud Migration Plans

Leveraging our extensive knowledge of Atlassian products and industry best practices, we meticulously developed a customized migration strategy to smoothly shift our client's operations to the cloud. Our team of experts executed the migration process with precision, prioritizing minimal disruption to our client's regular business activities. Maintaining transparent communication throughout, we kept our client informed with regular updates and promptly addressed any queries or issues that arose. Following a comprehensive migration checklist, we utilized tools such as Jira Cloud Migration Assistant and Confluence Cloud Migration Assistant to conduct test migrations and ensure adherence to pre-migration requirements. This structured approach not only ensured a successful transition but also highlighted our commitment to delivering efficient and effective solutions tailored to our client's needs.

A Successful Cloud Migration

Following the successful migration, our client experienced a significant improvement in performance and responsiveness across their Atlassian Cloud ecosystem. With enhanced scalability and reliability, they were able to streamline their workflows and boost productivity organization-wide. The integration with Microsoft Teams further facilitated collaboration and communication, fostering a more cohesive and efficient work environment, and showcasing the cloud features of Jira Cloud and Confluence Cloud.


Through strategic guidance and expert execution, E7 empowered our client to unlock the full potential of Atlassian Cloud. By addressing their unique challenges and delivering tangible results, we solidified our position as a trusted partner in their journey towards digital transformation. As our client continues to thrive in their endeavors, we remain committed to providing ongoing support and assistance, ensuring their continued success in the ever-evolving landscape of technology, through comprehensive cloud migration services and Atlassian support.

Frequently Asked Questions

Is Atlassian server software still supported?

As of February 2024, server licenses are no longer supported. It is recommended to consider migrating to Atlassian's cloud or data center products for ongoing support and updates.


Does Atlassian offer other versions of their products if migrating to the cloud is not an option?

Yes, Atlassian offers data center versions of its products for customers who prefer to host their applications on their servers rather than migrate to the cloud. These versions provide flexibility in deployment options to meet the needs and preferences of different organizations. To build a business case for migrating to data center, use this page to figure out the ROI.


How can I figure out the ROI on a Cloud Migration?

Check out Atlassian’s Cloud ROI calculation example on how savings on moving from on-premise to Cloud can increase threefold in just five years.


Does Atlassian offer assistance with migration costs?

Yes, Atlassian offers assistance with migration costs for certain products and plans. They provide resources to help customers migrate their data and services to Atlassian's platform. Contact us and we’ll see if you qualify.


How long does Atlassian cloud migration take?

The duration of an Atlassian cloud migration can vary depending on several factors, such as the size and complexity of your data, the number of users, and any custom configurations that need to be transferred. On average, a typical migration plan can take approximately 6-8 weeks. While the migration process itself can take anywhere from a few days to a few weeks to complete. It is important to plan ahead and allocate sufficient time for the migration to ensure a smooth transition to the Atlassian cloud environment.

Get the most out of your Atlassian tools E7 works side-by-side with you to understand your challenges and then quickly develop a plan to improve team and tool effectiveness. Make the most of your investment by speaking with us today about our packages.

E7 Solutions is an Atlassian Platinum Solution Partner
Atlassian Partner of the Year 2020: Cloud Services
Atlassian Partner of the Year 2019: Cloud