As a Platinum Solutions Partner since 2019, E7 has seen Atlassian's tremendous growth unfold with no plans of slowing down. From sunsetting Server to unleash the full potential of Cloud to helping teams transform to remote environments seamlessly, Atlassian has made another recent venture: growing Jira up to enterprise-grade levels.
Watch the video above to hear the full discussion between Edmond and Michael on Jira's growth and advancements, or skim through the transcription below!
Hey, Edmond. How are you?
Fantastic. I'll be better in about five days when the sun's out and it's 60 degrees here in Detroit.
I can't wait. Let's not talk about that because six days just seems too far away, so let's press on. I'm excited though.
Yeah, me too. I'm excited, we got a great topic today. We got something big to talk about, big in terms of Jira and it's just growing, right? What are we talking about?
Yeah, we're here to talk about that growth trajectory. We're obviously very passionate about the Atlassian Cloud and we're very large proponents of it. It's fun to look back a little bit and realize how far we've come before we're about to dive into where we're going to go. Two years ago, they announced an increase and the user capacity of 5,000 users, and that was a big deal and that was a very exciting. And just last year they announced 10,000 users. And the same, that's a big deal. That enables so many more teams that are those large enterprise teams to get onto this platform, up to 10,000 users.
And now, if you haven't seen it, they're announcing up to 20,000 users. The 20,000 user limit is being pushed and they're able to support that. And kind of the behind the scenes, if I was a betting man, I would bet that that number is just going to continue to grow at that exponential pace for the next however many years. We're going to look back in a couple years and say, "Hey, do you remember when they did 20,000?" So those really large enterprise teams, Atlassian is able to support them at scale in the cloud, and that's very, very exciting.
That's really cool. So, Jira Enterprise is growing, there's more and more users available, but there's a lot more that goes into it too. There's other things that have to be considered aside from just we can handle more users. What are some of those things that they're considering, or not just considering, that they've implemented?
Yeah. So that's the release of Jira, or excuse me, Atlassian Cloud Enterprise. We've talked prior about the Standard and the Premium plans, and this is that newest offering, that Enterprise level plan. There's really four main differentiations. Outside of the apps themselves, obviously it's the flagship products, it's the Jira, it's the Bitbucket, it's Confluence, it's the flagship products, but it comes with some more enterprise level features. Such as, up to 99.95 SLA uptimes. The Premium has an SLA, the Standard doesn't have an SLA, but if you're an Enterprise and you're global or you're distributed, you need that global performance, you need that global scale. And so this offering allows up to 99.95% uptime SLA. I'd have to reach in my back pocket to realize and calculate how few number of hours that actually means per year that you're actually down. And just adding that 95 at the end there, 99.95, that's quite a big deal.
The second item, making it easier from an administration and governance. Your billing is a little bit easier and centralized, and then governance, you're allowed to run release tracks. So being in the cloud, you're allowed to run in a fashion that doesn't necessarily mean you have all the new features the day they come out, you're able to stagger some of those things and run on release tracks. So that real-
Wow, that's cool. You can actually control when new features are being released to your organization versus just they've upgraded it.
Exactly. So really, that Enterprise level governance over that control. Exactly.
And then it comes baked in with that enterprise grade security, so data residency is included, SAML SSO. We talked a little bit previously about Atlassian Access, that's just included as part of this. So all of those user governance and security related features, those are all just included as part of the Enterprise cloud. And then the last thing, you get a whole nother layer of dedicated support. As that Enterprise name comes with that tag, you're getting the Enterprise grade support from Atlassian directly. As the SaaS provider, you're getting that support from them, and then you get to work with a partner, such as us, and talk about implementation support and user support. It really is that Enterprise grade offering that I know some of those big organizations have been looking for.
Oh, that's fantastic. Yeah. It's quite a journey. I think back to how many years ago, I think I first started using Jira around maybe 2004 or five and just how it's grown. Not just since then, but the five the 10 the 15 the 20,000 users and then coming through and sweeping in all of these other things. Building it for these enterprise organizations, having scale and performance, centralized administration, enterprise grade security. And then the extensibility, having all of that built in and growing in mind. I'm really glad to see the journey its been on.
Yeah, that's a great word. It's definitely been a journey and I'm excited to see where it continues to go.
Me too. Me too. So if anybody is looking for assistance and want to talk more about Enterprise in terms of Jira and is it a right fit, I'm assuming again, just reach out and talk to us?
Yeah, absolutely. We are the cloud partner of the year for Atlassian, and we're excited to talk about what that Enterprise flag means for you.
Awesome. Great summary today. Good talking about it. Good seeing you too, Michael. Take care.
You too, Edmond. Have a good one.