Introduction to Atlassian Cloud Enterprise


When Atlassian Cloud first launched, it typically represented small teams best. As advancements grew over time, the size of teams that could benefit from Cloud grew, as well. Eventually, Atlassian built a Cloud platform and package that would support the largest teams. You guessed it: Atlassian Cloud Enterprise.

This program is designed for larger-sized teams, ranging from a minimum of 1,000 users up to 10,000. The user security perspective, global collaboration perspective and enterprise grade security are several key points to consider, but some of the more major enticing factors include the dedicated sandbox, the release tracks and the lack of disruption for users.

Interested in learning more? Click the video above to see what more Ana and Michael have in store for you on Atlassian Cloud Enterprise. Or skim the transcription below.

Video Transcription

Ana: 00:00

Morning Michael, how are you?

Michael: 00:02

Hey Ana, I'm doing well. How are you?

Ana: 00:04

I'm great. I have a question for you about cloud enterprise. Do you have a couple minutes?

Michael: 00:10

Absolutely. Let's do it.

Ana: 00:11

Excellent. My scenario is that I have a large enterprise client who's on server, but data center right now. I've been talking to them, of course, they've been hearing the buzz about migrating over to cloud and we've been going through standard and premium, but then of course, I see that there's also a cloud enterprise. And I was wondering if you could just help me define the difference between, say a cloud premium and a cloud enterprise so that I can help kind of direct them which way to go.

Michael: 00:45

Yeah. Great question. We've talked a little bit about the difference between standard and premium.

Ana: 00:53


Michael: 00:53

And now we're talking about that next step up, which is that enterprise. It really is a tier of the cloud platform designed specifically for enterprise class organizations.

Ana: 01:06

Okay. Can you define enterprise class, size-wise?

Michael: 01:12

Yeah, so it's not just the size, but the start with size, it's a minimum of a thousand users-

Ana: 01:18


Michael: 01:19

... and upwards up to 10,000 users.

Ana: 01:23


Michael: 01:23

It's not designed for small teams.

Ana: 01:25


Michael: 01:25

But it's really designed with that enterprise class in mind. From user security perspective, that global collaboration perspective and that enterprise grade security, even to another level up in terms of what the enterprises are looking for.

Ana: 01:46

Okay, so security above and beyond premium. Are there any other features above and beyond premium that you get with enterprise? Or is it more of the security uptime, that type of thing?

Michael: 02:00

Well, it's a brand new offering. So I imagine that over the years some features will come to it, but to start there's two or three main features that folks might care about.

Ana: 02:00


Michael: 02:12

The first one is this dedicated sandbox, so an ability to really test into a non-production environment. But then I think the one that most people are interested in is what's called the release tracks. And so if you're familiar... When you log into a pretty popular site today and they say, "Hey, we've updated our views,"-

Ana: 02:35


Michael: 02:36

... and you're given the option to not go with the new view for a limited time, you can maybe go with the old view. That's kind of what they're offering as part of that enterprise, because they understand those changes behind the scene. They don't want to disrupt the users, if you want to give them an opportunity to adjust to the new view, the new features-

Ana: 02:56


Michael: 02:56

... you can kind of roll that out a little bit more under your control at the enterprise.

Ana: 03:01

Okay, great. As far as... We talked about access and user management, is that part of the enterprise package? Is it separate? How does that work?

Michael: 03:14

Yeah, it's all coupled together.

Ana: 03:17


Michael: 03:17

This idea of buying individual products at different tiers is a little bit different in the enterprise. It's an unlimited users for all of the products and then access is included in that. So you don't have to worry about how many users you're at or watching your user count, it's really designed to make the buying process as easy as possible for the enterprise and then the users as well.

Ana: 03:42

Okay. You said all the products, which in that it's a fairly new offering, which products are included in the stack?

Michael: 03:49

Yeah, great catch there. It's Jira Software, Confluence and Jira Service Desk. So I should've say the three Flagship cloud products.

Ana: 04:00

Okay, great. And then are there any other kind of benefits that I can talk up to them that differentiate it from just them going with premium?

Michael: 04:10

The biggest thing I think that folks are asking about today in terms of security, because I think we talked about that a minute ago. The biggest thing folks are asking about today if you're a global or a large scale enterprise, is this idea of data residency. One of the reasons folks might still be on data center like your client-

Ana 04:28


Michael: 04:29

... is if they have to know exactly where their data is stored, they have security requirements around that residency.

Ana: 04:37

[crosstalk 00:04:36]. Right.

Michael: 04:38

With the enterprise you're given that decision and you're given that opportunity to decide which data location you want your specific enterprise to be stored in. That's probably the biggest security ask that folks are looking for.

Ana: 04:56

All right. So if I'm hearing you correctly, you get the benefits of software as a service, which is you don't have to worry about upgrades, it's kind of you're always on the latest version-

Michael: 05:08


Ana: 05:08

... but you also get the transparency and security of knowing exactly where those data servers are, all in one thing.

Michael: 05:16

Yep, exactly.

Ana: 05:17

I mean, that sounds like a no brainer. All right-

Michael: 05:20

I would love to talk to your-

Ana: 05:21

Well thank you so much for your time, Mike.

Michael: 05:24

Yeah. I would love to talk to your client if they have questions about moving to the cloud or that migration or more questions about enterprise, put me in touch with them.

Ana: 05:32

I'm sure they will. I will do. Thanks so much.

Michael: 05:34

Thank Ana, take care.

Ana: 05:35

All right. Talk to you later.

Michael: 05:37


As a back-to-back Atlassian Cloud Partner of the Year, we can empower your team with the benefits of Atlassian Cloud. Check out our live training to see us in action:

Check Out Our  On-Demand Training