Saving Over 1600 Hours/Year with Jira Service ManagementOct 25, 2023
After this Advisory Services engagement and the adoption of JSM, 6700 fewer tickets were created by IT and instead, created by end-users. Assuming each ticket takes approximately 15 minutes to create, this equates to approximately 1600 hours in savings for IT each year!
Total Wine's Success with Jira Service ManagementSep 13, 2023
Read how E7 Solutions helped Total Wine update their service desk and processes with Jira Service Management and in turn created a huge cost savings.