Excellent service experience is critical for customer satisfaction and loyalty. Atlassian's Jira Service Management (JSM) is a platform that enables companies to provide excellent customer service. E7's "Journey to JSM" (J2J) program has been built to quickly and strategically leverage JSM. Benefits often include:
A reduction in service requests and a decrease in resolution time
Improved end-user productivity
Retiring expensive, complex legacy systems
Increased visibility and consistency in team performance
Achieving More Than Cost Savings: Total Wine's Remarkable Success with JSM. Dive into their journey for a deeper understanding of how Total Wine's strategic implementation of Jira Service Management transcended mere cost savings. Discover how this innovative solution propelled their operational efficiency, streamlined workflows, and elevated customer satisfaction to unprecedented heights. Explore the transformative power of JSM in this captivating story of Total Wine's achievement.
1 JSM Instance
1 - 10 Agents
2 Marketplace Apps
1 JSM Instance
11 - 25 Agents
3 Marketplace Apps
1 JSM Instance
26-100 Agents
4 Marketplace Apps
*For JSM instances that exceed 100 Agents, please contact us for pricing.
Each J2J Package includes: