Atlassian Intelligence: Powering Team 24 Announcements

The annual Atlassian Team 24 conference in Las Vegas is a highly anticipated event for tech enthusiasts, and this year's edition did not disappoint. Atlassian, the leading collaboration and productivity software company, made several exciting announcements, showcasing their commitment to leveraging the power of artificial intelligence (AI) to enhance team productivity. With their innovative Atlassian Intelligence platform and the introduction of Rovo, an AI-powered assistant, Atlassian is revolutionizing the way teams work together, what they are calling System of Work.

The Evolution of Atlassian Intelligence

Atlassian Intelligence, launched last year, has already made a significant impact on teams using Atlassian's suite of cloud products. Companies like FanDuel, Workato, and Ovo Energy have reported saving an average of 45+ minutes per week through the augmentation of human performance with AI. Building on this success, Atlassian has unveiled several new capabilities that further optimize individual work, team collaboration, and data utilization.

Rovo - AI-powered Semantic search

Atlassian Rovo, is a new product that helps turn information into action in a heartbeat.

Rovo accelerates finding, learning, and acting on information dispersed across internal tools.
It provides actionable results from all content, including industry-specific and custom-built apps.
Rovo understands company knowledge and supports interactive learning for a deeper understanding.
It offers AI-driven learning through conversational chat and knowledge cards based on organization's enterprise data.
Rovo Agents transform teamwork by synthesizing large volumes of enterprise data and streamlining time-consuming tasks.

Join the waitlist today for a chance to help shape this exciting project!

Generative AI in the Editor

One of the key enhancements brought by Atlassian Intelligence is the integration of generative AI in the editor. Initially introduced in Confluence, Jira, and Jira Service Management, this AI-enhanced editor now extends its capabilities to Trello and Bitbucket. Users can leverage this feature to generate pull request summaries, release notes, and other crucial information, streamlining their workflow. Additionally, Atlassian plans to introduce this AI-enhanced editor in Jira Product Discovery, allowing users to reference Confluence pages and Jira tickets directly in their prompts.

AI-Powered Summaries

Summarizing information and providing context on other teams' work is essential for efficient collaboration. With Atlassian Intelligence, AI-generated summaries are now available in Confluence, Jira Service Management, and across other popular apps like Google Docs. These smart summaries help teams quickly grasp the key points and take immediate action. In the near future, Atlassian plans to introduce comment summaries on Confluence pages, providing relevant details and contextual information on the latest changes.

Loom AI Workflows

Video messaging has become an integral part of remote teamwork, and Atlassian has partnered with Loom to leverage AI workflows. With Loom's AI-powered capabilities, users can transform videos into Jira issues, Confluence pages, and step-by-step guides. Whether it's reporting a bug, documenting processes, or improving code reviews, Loom AI workflows streamline communication and enhance collaboration, especially when working distributed or at scale.

AI in Whiteboards

Brainstorming and ideation are crucial stages of any project, and Atlassian Intelligence is enhancing these processes with AI assistance. By utilizing Jira Product Discovery insights, Jira tickets, and Confluence pages, Atlassian Intelligence generates ideas and creates virtual sticky notes on Confluence whiteboards. This AI-powered feature helps teams organize their thoughts and seamlessly transition from the ideation phase to project execution.

AI Work Breakdown

Breaking down large tasks into manageable subtasks is a common challenge for teams. Atlassian Intelligence introduces AI Work Breakdown, which suggests how to break epics into issues or issues into sub-tasks. By automating this process, teams save time and effort, allowing them to focus on execution rather than administrative tasks. AI Work Breakdown is currently in beta and will be available to all users soon.

Clear and well-understood issue descriptions are essential for efficient collaboration. Atlassian Intelligence's AI Issue Reformatter helps teams ensure that issues are properly formatted and actionable. By structuring work for clarity, this generative AI prompt option improves the hand-off experience between teams. Additionally, related resources automatically surface relevant context from across various tools and link it to the corresponding Jira issue, reducing the time spent searching for information.

Virtual Agent in the Help Center

Providing exceptional customer service is crucial, and Atlassian Intelligence's Virtual Agent contributes to this goal. With Virtual Agent available in Microsoft Teams and the help center inside Jira Service Management, users can quickly find answers to their questions. By leveraging AI, the Virtual Agent fetches relevant information and provides links to related resources, ensuring efficient self-service support.

Natural Language AI Automation Rules

Automation is a powerful tool for streamlining workflows, and Atlassian Intelligence simplifies the process with natural language AI automation rules. Users can describe the tasks they want to automate, and the AI generates the corresponding rules. This natural language approach accelerates the automation process, allowing teams to automate tasks without the need for coding. Currently available in Confluence, Jira, and Jira Service Management, this feature has already enabled users to automate five times as many tasks compared to manual rule creation.

AIOps: Incident Management Workflow Optimization

Incident management is a critical aspect of any organization, and Atlassian Intelligence introduces AIOps to enhance incident workflows. AIOps helps on-call heroes by grouping similar alerts, detecting patterns, and suggesting potential root causes. Additionally, it recommends relevant resources such as runbooks and knowledge-base articles, enabling users to find time-saving solutions quickly. AIOps also automates post-incident reviews, facilitating proactive measures to prevent recurring incidents.

AI-Enhanced Security Incident Response

Ensuring the security of organizational data is of paramount importance, and Atlassian Intelligence offers AI-enhanced security incident response capabilities. By leveraging AI algorithms, Atlassian can detect and respond to security incidents more effectively. This AI-powered approach enhances threat detection and response times, enabling organizations to protect their data and infrastructure more efficiently.

With these enhancements and innovations brought by Atlassian Intelligence, teams can unlock their full potential and achieve higher levels of productivity. By seamlessly integrating AI into their suite of cloud products, Atlassian solidifies its position as a leader in collaboration and productivity software.

Conclusion

Atlassian's Team 24 conference was a testament to their commitment to leveraging AI to empower teams and enhance collaboration. With the introduction of improved Atlassian Intelligence and the innovative features it brings, such as generative AI in the editor, AI-powered summaries, and Loom AI workflows, Atlassian is providing teams with powerful tools to streamline their work processes. The inclusion of AI in whiteboards, AI work breakdown, and AI issue reformatter further enhance team productivity and collaboration. Additionally, the Virtual Agent in the help center, natural language AI automation rules, and AI Ops capabilities optimize support services and incident management workflows. With Atlassian Intelligence, teams can work smarter, leveraging the power of AI to unlock their full potential and achieve greater success in their projects.

About E7

E7 is a Michigan-based Atlassian Platinum Solution Partner that guides growth-minded companies through digital transformation. We are focused on improving collaboration, productivity, and efficiency. As transformation enablers, E7 is highly specialized in all aspects of service management and platform migrations.