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How to Guide: Part 1 - What is Incident Management in JSM
Oct 03, 2023Discover what is incident management and learn how JSM enhances it with self-service features, quick response tools, and Confluence runbooks.
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Webinar: Lets Talk ITSM: What’s on the Horizon - The Future of JSM
Aug 10, 2023Watch this webinar for the latest roadmap on Jira Service Management. Find out the changes on the horizon and how you can use them in your organization.
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Expanding ITSM to ESM via the Cloud
Oct 07, 2022Explore ITSM and gain a better understanding of the digital shift from ITSM to ESM.
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Should ESM Follow ITIL Processes?
Oct 07, 2022Read about ITIL 4’s specifics and how it applies to ESM. Discover if ESM can adopt ITIL processes and if it’s more beneficial than today's ITSM framework.
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Business Transformation: The Power of ESM in Digital Transformation
Oct 04, 2022Explore business transformation and the role of Enterprise Service Management (ESM) in driving your organization's digital transformation strategy.
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Webinar On-Demand: Top 3 Ways to Enable Your Team with an ITSM Tool
Sep 01, 2022Top three reasons your IT team needs Jira Service Management and how it can enable your team to do their best work.
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What is Digital Transformation?
Sep 01, 2022What is digital transformation? Discover digital transformation strategies to enhance efficiency and drive innovation in the evolving digital landscape.
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How Cloud-Native Environments Empower Service Management
Aug 08, 202290 percent of Fortune 500 companies have adopted a cloud-native approach. Understand what major factors are moving leading companies from server to Cloud.
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Webinar - Empower your Teams with Top ITSM Practices and Strategies
Nov 01, 2021Join E7 Solutions with Atlassian and Appfire to engage in an open-forum discussion on ITSM Best Practices and Strategies.
Service Management